Frequently Asked Rental Questions
Rent to Own Process:
- Step 1: Complete our online rental reservation form
- Step 2: We will send a confirmation that rental has been set up, adjusted, and ready to go
- Step 3: Bring ID and payment upon pick-up or arrange shipment
Questions & Answers
Can I upgrade instruments before the end of the rental period?
Yes. The principle that you have paid toward the purchase price of the instrument(s) rolls over to the next rental or can be used to discount the price of a an instrument purchase. The maintenance and replacement fee, however, does not roll over.
Can I return my instrument before the end of rental period?
Yes. You can bring it by anytime we are open- no appointment necessary. Provided there are no serious damages done to the instrument upon its return. The deposit will be refunded back to the card on file.
What does my rental include?
All rentals include an appropriate case and bow for violins and violas, or bag and bow. Rentals DO NOT include any other accessories. i.e Rosin, shoulder rests, rock stops, sheet music, etc.
Is there a price limit on rentals?
Instruments sold on consignment cannot be rented. The amount of the instrument must not exceed $2,000. If the value of the instrument is priced higher, the deposit will be increased to pay down the cost a minimum of $2,000.
When do I get billed?
Rentals are billed on the first of each month and are charged to the debit/credit card on file. If the account falls delinquent, a late fee is charged.